Return Pottery Barn Online To Store
Return to stores you can return non furniture items to your local pottery barn kids store for free.
Return pottery barn online to store. Pottery barn brands include pottery barn pottery barn kids pbteen and pottery barn outlet stores. Our furniture home decor and accessories collections feature how to return in quality materials and classic styles. For returns of items purchased from your pottery barn kids registry we will gladly provide a refund or exchange within 90 days of your event or within 90 days of purchase whichever date is later. You can return eligible items within 30 days of receiving an order or 7 days for quick ship upholstery items for a refund of the merchandise value.
Online returns are available only for items that were shipped to the united states. For in store purchases. An original receipt or gift receipt is required. A gift receipt or original receipt is required for all returns and exchanges.
Some items sent directly from our suppliers may take longer and items ordered together may not arrive in the same box. Monogrammed items and made to order furniture or rugs are not eligible for returns. Visit the nearest pottery barn store to you. To return a products to pottery barn in store follow the following simple steps.
Please contact us immediately if you would like to return your item. You can then locate their customer support desk csd or simply contact their customer support representativecsr at 1 888 779 5176. Front door items ship from our warehouse and arrive within 4 5 business days of receiving your order. If you would like to return items that were shipped outside the us please see international returns and exceptions.
A 30 days of receiving an order b 7 days for quick ship upholstery items and c for items from your pottery barn retail registry within 90 days from the date of purchase or your event date whichever date is later. Review the full list of ineligible items below. You can return eligible items for a refund of the purchase price within the following time frames. Returns will be credited by our partner borderfree in the original currency used for purchase.
A gift receipt or original receipt is required for all returns and exchanges. The pottery barn credit card can be used to make purchases at any pottery barn store through our catalog or website.
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